Sometimes, when trying to view results, you may get a message similar to this one:
Usually, this error is due to missing data. For example, you may have;
- Missing alternatives (the things between which you're trying to choose)
- Missing criteria
- Missing survey data
- Please make sure you fill in the survey at the group level
- Or, if your team has filled in the survey individually, hit the "Auto average" button.
- You need data both for the criteria weights and the scoring of alternatives (projects, vendors, etc.)
If you have all of these items completed, please create a trouble ticket.