Sometimes, when trying to view results, you may get a message similar to this one:

Usually, this error is due to missing data. For example, you may have;

  1. Missing alternatives (the things between which you're trying to choose)
  2. Missing criteria
  3. Missing survey data
    1. Please make sure you fill in the survey at the group level
    2. Or, if your team has filled in the survey individually, hit the "Auto average" button.
    3. You need data both for the criteria weights and the scoring of alternatives (projects, vendors, etc.)

If you have all of these items completed, please create a trouble ticket.